HELP & INFORMATION
Frequently Asked Questions
Everything you need to know about Nara Studio, from fit and care to shipping and returns.
How do I choose my grip sock size?
Our grip socks are one-size-fits-all and designed to fit women’s sizes EU 36–40 / AU & UK 3–7 / US 5.5–9.5. For any fit questions before ordering, please contact us at hello@narastudio.com.au.
How should I care for my grip socks?
Machine wash cold with similar colours and allow them to air dry. Avoid bleach, fabric softener, and tumble drying to help protect the fibres and grip.
Where do you ship?
We currently ship within Australia via Australia Post. Standard shipping is free on orders over AU$50, or AU$8 below that threshold.
What is your returns policy?
For hygiene reasons, worn or washed socks cannot be returned for change of mind. If your item is faulty, damaged, or incorrect, please contact us so we can help.